Thanks Andy and Steven !! Great to have competant mechanics when needed !!
This is the best place to go, you won't meet any nicer people, and there work is A+++++. I will continue going back and will recommend them to everyone I talk to.I thought I needed breaks on the front of my vehicle because I was told I did by a dealer ship, they checked them out ans said they don't know who told me I needed breaks but they could not find anything wrong with them, saved me some money and tells me, these are people that care about their customers and are not in just for the almighty dollar. Otherwise they could have just did the job I requested and stuck it to me, like the dealer ship did to me before. Thank you Epic!!!
That's not even the best part! We waited until 8:50 after which the technicians came back in and had BOTH forgotten to rotate the tires on the two cars (even though the appointment book said tire rotations)...PLUS one car can only take synthetic oil, which apparently they didn't notice until after they put the old oil in, which essentially could void my manufacturers warranty if they found out. But since they couldn't get me back in until after 1pm which did not work for me, I had to go pay to get my oil REchanged after I paid them for the bad oil. I regret even paying these guys, and having no heat in your building in the middle of sub freezing weather is an absolute joke. Thanks for nothing...
Completely retarded had my car for a week didn't even look at it
I used to always go here until yesterday, after which I can confidently say DON'T GO HERE. Scheduled two appointments for 8 am to get oil changed and tires rotated on two cars. Was told two technicians would be on staff so it wouldn't take more than an hour. Upon arrival with our two children, we were greeted with a waiting room that was 42 DEGREES according to the thermostats on the wall, if you're comfortable with no heat that's fine but don't forget your customers especially with young children.
Epic has always treated our family very well. Andy and Steven were fantastic auto mechanics and did a very nice job with our cars. I would always drop our car off using their night deposit box and then contact them the following day for repairs.
Epic Automotive is a US Car Repair based in Pekin, Illinois. Epic Automotive is located at 703 S 2nd St, Pekin, IL 61554, USA.
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